Afternoon Tea Ordering Process & Enquiries
All products in my afternoon tea range are made fresh to order and whether you stick to my set packages or create a whole unique afternoon tea, I want the ordering process to be as stress free as possible.
If you'd like to simply send me a message to enquire head to the bottom of the page and submit a form.
Below is the process we will go through to create your perfect afternoon tea:
To ensure the quality of all my products I limit the number of orders for a single date. Therefore, I advise, before you start planning your afternoon tea, enquire about a date using the form at the bottom of the page.
If you are looking for a last-minute booking it is always worth checking as I may have a cancellation or just able to fit you in.
Once your date has been confirmed I can review your order and advise where necessary. Whether your afternoon tea is just a treat for yourself and a few friends or for an event I will work with you through to delivery.
2. Afternoon Tea Package Or Bespoke
After your date has been confirmed I will be available to discuss your order via email or phone. From the information given on the form below I may know exactly what you'd like to order or I will be able to give some suggestions of what may suit you best.
If you have chosen the bespoke afternoon tea option, before we discuss your order, I advise having a look through all of my desserts and savoury options so you know what is available.
3. Get A Quote
From our discussion I will be able to give a good estimation of cost, which I will check with you before writing up the formal contract.
4. Order Agreement
Once the estimated cost is agreed I will write up the formal contract which will include all the details of your order from name and date to cost breakdown to specific requests regarding your order.
This contract is what I will work off when creating your order so these details need to be checked and confirmed. Any changes to your order will be updated on the contract and sent through again so we both always have the updated information.
At this stage I will also send over my Terms & Conditions but I can send these at any time during the ordering process.
6. Continued Communication
At this stage I am available for any on going questions regarding your order.
Any changes to your order must be emailed to me no later than 1 month prior to the date of delivery.
5. Pay The Deposit
Once the contract is agreed I will send an invoice which clearly details the date the deposit and outstanding payment are due.
For orders over £100 a 50% deposit is required to secure the date of your event.
The outstanding payment is due no later than 7 days prior to the date of delivery.
If you have any questions regarding any of the information above don't hesitate to get in touch.
If you're ready to start the process go ahead and fill in the form below. I tend to reply within 24 hours of receiving the enquiry, I look forward to hearing from you.
See afternoon tea options here.